- 5 Sections
- 20 Lessons
- 5 Days
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- Day 1: Operational objectives and KPI architecture4 Items
- 1.1Core concepts and requirements for Operational objectives and KPI architecture
- 1.2Methods and tools for Operational objectives and KPI architecture
- 1.3Applied case study: Operational objectives and KPI architecture
- 1.4Review, decisions and practical actions for Operational objectives and KPI architecture
- Day 2: Indicator specifications and data quality4 Items
- Day 3: Leading and lagging performance metrics4 Items
- Day 4: Dashboard design and management review4 Items
- Day 5: Operational dashboard capstone4 Items