- 5 Sections
- 20 Lessons
- 5 Days
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- Day 1: ISO 9001 principles and organisational context4 Items
- 1.1Principles and scope of ISO 9001 principles and organisational context
- 1.2Methods and operational tools for ISO 9001 principles and organisational context
- 1.3Practical organisational case on ISO 9001 principles and organisational context
- 1.4Results review and improvement actions for ISO 9001 principles and organisational context
- Day 2: Process approach and risk-based thinking4 Items
- 2.1Principles and scope of Process approach and risk-based thinking
- 2.2Methods and operational tools for Process approach and risk-based thinking
- 2.3Practical organisational case on Process approach and risk-based thinking
- 2.4Results review and improvement actions for Process approach and risk-based thinking
- Day 3: Documented information and operational controls4 Items
- 3.1Principles and scope of Documented information and operational controls
- 3.2Methods and operational tools for Documented information and operational controls
- 3.3Practical organisational case on Documented information and operational controls
- 3.4Results review and improvement actions for Documented information and operational controls
- Day 4: Performance evaluation and management review4 Items
- 4.1Principles and scope of Performance evaluation and management review
- 4.2Methods and operational tools for Performance evaluation and management review
- 4.3Practical organisational case on Performance evaluation and management review
- 4.4Results review and improvement actions for Performance evaluation and management review
- Day 5: QMS implementation roadmap workshop4 Items