- 10 Sections
- 40 Lessons
- 3 Days
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- Introduction to Performance Management in Local Governments4
- Aligning Strategic Goals with Departmental Objectives4
- Setting SMART Goals and Key Performance Indicators4
- Designing Performance Monitoring Tools and Dashboards4
- Conducting Effective Appraisals and Staff Reviews4
- Using Data for Performance Analysis and Improvement4
- Linking Performance to Resource Allocation4
- Overcoming Resistance to Performance Systems4
- Promoting a Culture of Accountability4
- Developing a Post-Training Implementation Plan4
Importance of accountability in public service
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