This five-day course strengthens practical expertise in iso 19011 internal quality auditing techniques, helping participants address inconsistent processes, quality failures, resource constraints and gaps in operational accountability. The programme combines relevant management principles with tools for diagnosing workplace problems, improving controls and monitoring results. Participants use realistic cases to evaluate processes, interpret evidence and recommend workable improvements. An applied final exercise connects the course methods with organisational priorities and supports a structured action plan for sustained operational performance.
Learning Methodology
- Analyse a sector-specific case involving audit principles and iso 19011 guidance.
- Complete guided exercises on risk-based audit programme planning.
- Collaborate in a simulation covering audit interviews and evidence sampling.
- Use practical worksheets for findings reporting and follow-up.
- Receive instructor feedback on the internal audit role-play and report.
Learning Outcomes
By the end of this course, participants will be able to:
- Explain and evaluate audit principles and iso 19011 guidance.
- Apply relevant methods to risk-based audit programme planning.
- Analyse operational evidence relating to audit interviews and evidence sampling.
- Develop appropriate procedures for findings reporting and follow-up.
- Prepare an actionable proposal through the internal audit role-play and report.
Delivery Format
- Duration: 5 Days (In-person or Live Virtual)
- Locations: Nairobi, Kigali, Addis Ababa, Dubai, Johannesburg, Accra
- Format: Trainer-led workshops, practical exercises and course-specific learning tools
- Certification: Certificate of Completion issued by Alverton Global Consultancy
Course Features
- Lectures 20
- Quiz 0
- Duration 5 days
- Skill level All levels
- Students 25
- Certificate No
- Assessments Yes
- 5 Sections
- 20 Lessons
- 5 Days
Expand all sectionsCollapse all sections
- Day 1: Audit principles and ISO 19011 guidance4 Items
- Day 2: Risk-based audit programme planning4 Items
- Day 3: Audit interviews and evidence sampling4 Items
- Day 4: Findings reporting and follow-up4 Items
- Day 5: Internal audit role-play and report4 Items
No formal certification is required; familiarity with operational processes is useful.
Yes. Participants complete applied exercises and a workplace-based case.
No. Alverton Global Consultancy issues a Certificate of Completion; no external accreditation is implied.
Yes. Exercises can be adapted to sector-specific processes and challenges.
Participants can use the methods and templates to evaluate and improve relevant workplace processes.
Requirements
- Basic knowledge of organisational operations or service delivery.
- Experience in a relevant workplace role is helpful but not essential.
- Access to a laptop and spreadsheet software for practical exercises.
Features
- Sector-relevant applications of audit principles and iso 19011 guidance.
- Reusable tools for risk-based audit programme planning.
- Structured exercises on audit interviews and evidence sampling.
- Operational controls for findings reporting and follow-up.
- Practical improvement outputs from internal audit role-play and report.
Target audiences
- Operations and production managers
- Quality assurance and quality control professionals
- Process improvement and continuous improvement officers
- Service delivery and programme coordinators
- Supervisors responsible for operational performance
