This course equips public sector leaders, emergency responders, and institutional decision-makers with the knowledge and tools to prepare for, respond to, and recover from crises—ranging from natural disasters and public health emergencies to political unrest and cyberattacks. It focuses on strategic risk assessment, crisis leadership, inter-agency coordination, communication, and continuity planning to ensure public institutions remain resilient and responsive under pressure.
Learning Methodology
Simulation of crisis response scenarios
Risk assessment and continuity planning exercises
Inter-agency coordination drills
Crisis communication strategy workshops
Debriefing and case study discussions
Learning Outcomes
Participants will be able to:
Assess vulnerabilities and prepare emergency response plans
Coordinate cross-sector efforts during crises
Communicate effectively during emergencies
Lead institutions through uncertainty and disruption
Restore services and evaluate response performance post-crisis
Delivery Format
Duration: 3 days (24 contact hours)
Delivery: Online (live instructor-led) or Physical (in select cities)
Certification: Certificate of Completion issued by Alverton Global
Materials: Risk matrix templates, emergency protocols, communication plans
Course Features
- Lectures 30
- Quiz 0
- Duration 3 days
- Skill level Expert
- Language English
- Students 15
- Certificate Yes
- Assessments Yes
- 10 Sections
- 30 Lessons
- 3 Days
- Understanding Crises in the Public Sector Context3
- Risk Assessment and Vulnerability Mapping3
- Building Institutional Preparedness Plans3
- Crisis Leadership and Decision-Making Under Pressure3
- Inter-Agency Coordination and Role Clarity3
- Crisis Communication and Public Information Management3
- Technology and Digital Tools for Crisis Response3
- Community Engagement and Public Resilience3
- Post-Crisis Recovery and Institutional Learning3
- Developing a Crisis Management and Emergency Preparedness Plan3
Requirements
- Experience or role in planning, administration, disaster response, or public leadership
- Familiarity with operational systems in government or large institutions
Features
- Practical tools for risk and crisis management
- Case studies and response simulations
- Certificate from Alverton Global
- Focus on both preparedness and recovery
- Online and in-person delivery available
Target audiences
- County and national government leaders
- Emergency response coordinators and disaster officers
- Ministry directors and operations managers
- Security, health, and ICT department heads
- Public safety and resilience planners
