This five-day course equips HR and organisational leaders with practical capabilities in employee engagement and retention strategies. It addresses common workplace challenges including inconsistent processes, capability gaps, limited management information and accountability for people decisions. Participants explore relevant frameworks, examine organisational case studies and develop practical tools for planning, implementation and performance monitoring. The course emphasises ethical practice, evidence-based decisions and adaptation to corporate, public sector and nonprofit environments, enabling participants to translate HR knowledge into more effective organisational systems.
Learning Methodology
- Review of workplace cases involving employee experience and engagement drivers.
- Guided exercises on engagement surveys and listening methods.
- Small-group scenario analysis of retention risk and turnover analysis.
- Development of practical templates for recognition wellbeing and action planning.
- Instructor feedback on the employee engagement improvement workshop.
Learning Outcomes
By the end of this course, participants will be able to:
- Analyse organisational requirements for employee experience and engagement drivers.
- Apply professional methods to engagement surveys and listening methods.
- Evaluate people management decisions concerning retention risk and turnover analysis.
- Develop procedures and measures for recognition wellbeing and action planning.
- Prepare and present an applied employee engagement improvement workshop deliverable.
Delivery Format
- Duration: 5 Days (In-person or Live Virtual)
- Locations: Nairobi, Kigali, Addis Ababa, Dubai, Johannesburg, Accra
- Format: Trainer-led workshops, practical exercises and course-specific learning tools
- Certification: Certificate of Completion issued by Alverton Global Consultancy
Course Features
- Lectures 20
- Quiz 0
- Duration 5 days
- Skill level All levels
- Students 25
- Certificate No
- Assessments Yes
- 5 Sections
- 20 Lessons
- 5 Days
Expand all sectionsCollapse all sections
- Day 1: Employee experience and engagement drivers4 Items
- Day 2: Engagement surveys and listening methods4 Items
- Day 3: Retention risk and turnover analysis4 Items
- Day 4: Recognition wellbeing and action planning4 Items
- Day 5: Employee engagement improvement workshop4 Items
No. Familiarity with workplace management is sufficient for most exercises.
Relevant employment compliance considerations are discussed without substituting for jurisdiction-specific legal advice.
Yes. Participants complete scenarios, templates and a workplace application exercise.
Yes. The course can use appropriate corporate, NGO or public sector scenarios.
Certificate of Completion issued by Alverton Global Consultancy.
Requirements
- Basic familiarity with organisational or HR processes.
- Experience in managing staff or supporting workplace operations is useful.
- Laptop or tablet for templates and practical exercises.
Features
- Practical application of employee experience and engagement drivers.
- Usable templates for engagement surveys and listening methods.
- Scenario-based skills in retention risk and turnover analysis.
- Performance measures for recognition wellbeing and action planning.
- Actionable workplace implementation planning.
Target audiences
- Human resource managers and officers
- Organisational development specialists
- Learning and talent development professionals
- Departmental managers and team leaders
- Public sector and NGO people management staff
