This one-day practical course is designed to equip professionals and teams with hands-on skills in using conversational AI tools. You’ll explore how to automate repetitive tasks, generate content, and enhance internal and external communication using leading chatbots—without any coding required. Learn to build AI workflows using Zapier Agents and create intelligent assistants with real-world applications.
Teaching Methodology:
Tool demonstrations and guided exploration
Scenario-based group activities
Prompt writing challenges and team feedback
AI workflow simulations with Zapier
Learning Outcomes:
By the end of this course, participants will be able to:
Understand how conversational AI works and where to apply it
Use ChatGPT, Claude, and Meta AI to handle various communication needs
Automate tasks and connect chatbots to apps using Zapier Agents
Apply prompt engineering techniques to get better, faster results
Build custom chatbot workflows for business scenarios
Delivery Format:
1-day intensive workshop (in-person or live virtual)
Hands-on labs using browser-based AI tools
Guided worksheets and use-case templates
Post-training chatbot prompt guide provided
Course Features
- Lectures 12
- Quiz 0
- Duration 1 day
- Skill level Expert
- Language English
- Students 5
- Certificate Yes
- Assessments Yes
- 4 Sections
- 12 Lessons
- 1 Day
- Session 1: Introduction to Conversational AI3
- Session 2: Hands-On with ChatGPT, Claude & Meta AI3
- Session 3: Automation with Zapier Agents3
- Session 4: Strategy, Ethics & Use Cases3
Requirements
- No coding or AI experience required
- Familiarity with basic digital tools (email, docs, task apps)
- Curiosity to explore and test conversational tools
Features
- Real-world chatbot use cases
- Hands-on with 4 leading tools
- No-code automation using Zapier
- Practical templates and prompt libraries
- Alverton Global Certificate of Completion
Target audiences
- Customer service, marketing, HR, and admin professionals
- Business owners and startup teams
- Anyone exploring AI-powered automation
- Product managers and digital teams
